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The staff are very nice, hotel is super clean. Katty is so nice my child loves her. What we like about the hotels lie in the small details: they prepared fruit drink for my child, and little aqua natura bear to surprise children. The staff are always helpful whenever we need something. The breakfast is rich in varieties and the restaurant is with super nice view. It really makes our vacation lovely because of the hotel. (We enjoyed the welcome drink a lot after a tiring trip arriving in Madeira) (For future guests: When checking out, it is super nice for the hotel to give us a jar of jam as a gift, however at airport the security had to throw it away because there is no ml, I feel it is a bit of waste maybe it would be nice for the hotel to give at check in so people can pack in their check in luggage.)
Jeroen
2025年2月
Excellent place to stay in Porto Moniz. Location is super convenient, close to the natural pools and with enough parking spaces (either underground at the hotel, or the parking next door). Super helpful and friendly staff, willing to give recommendations for your days in Madeira. Breakfast, even though in a different building close by, was also delicious with multiple savory and sweet options. The room was spacious, with enough equipment to make your own food in the studio if you want. The bed and the pillows we also comfortable and the small terrace of the room gives enough space to relax after your excursions.
Gustavo
2025年7月
We had a fantastic stay in a studio apartment- just enough room for 3 adults because we were out a lot! The kitchenette was well equipped but we are out each night as there are lots of lovely cafes and bars. The staff were fantastic- all very friendly and super helpful. They kindly arranged a sweet celebration for our wedding anniversary. Breakfast is in the neighbouring hotel (3 mins walk) and was fresh and plentiful. You also have access to the spa and rooftop pool of another hotel ans can dine there too if desired. We loved swimming in the volcanic pools (and the studios give a ticket for free entry each day). Well worth a visit - we’d rebook.
Joanne
2025年7月
This hotel absolutely blew us out of the water. On arrival, the staff member on desk was exceptional! He took time to explain the island to us, showing us where hotspots were located, as well as local restaurants and the sister hotels. The hotel also gives all guests free entry tickets to the saltpools daily, this was a welcome (and unexpected!) added bonus, as it meant we were able to skip the large ques. He then proceeded to offer us a welcome cocktail, which was a local Madeiran wine with fruits and Lemonade. When we arrived in the room, there was a personal welcome message waiting, a bottle of Madeiran sparkling wine and chocolates on the pillows. We made use of the hot tub on the roof and had the place to ourselves (we were able to use the full suite of facilities at the other hotel but as we were only there for 1 evening we didn't bother). The room was well presented, comfortable and extremely clean. When leaving, the hotel provided us with a homemade pot of marmalade, postcard and pen. We were impressed with the hotel from the get go, but the additional personal touches just made it feel so above and beyond!
Nichole
2025年8月
The room was like shown on the pictures and the kitchen was well equipped. The bed was comfortable and the shower was great. Located just a few steps from the - very touristy - center of the town, including the natural pools. Plenty of restaurants nearby but it is worth going to local restaurants a bit uphill, too.
Anonymous
2025年8月
We really enjoyed our stay at Studios by Aqua Natura Hotels. The experience felt very welcoming – we received some lovely extras like a bottle of bubbles and free tickets to the natural pools, which was a really nice surprise. Free parking was also a big plus and made things very convenient. The studio was clean and comfortable, and overall the stay offered great value.
Karolina
2025年6月
Great Rooftop Bar for Dinner, Snacks,… And it‘s absolutely great to enjoy your Breakfast with the amazing view over the ocean. The Lady who took care of us during breakfast was extremely friendly and over the top! Our room with the outstanding comfortable bed and pillows, the big bathroom and the nice tiny kitchen aid was amazing too!!! A small balcony for the Night Cup… And at the Rooftop of our house we could chill and enjoy the 38 degrees warm Jacuzzi…. With the view over Porto Moniz and the Atlantic Ocean. We never met someone of the stuff, who hasn’t been absolutely friendly and helpful with a nice sense for humor. We can recommend the whole package: Porto Moniz and the Studios of the Aqua Natura Hotels! 🔆
Susanne
2025年2月
Very well located in the center of Porto Moniz, the room of the studio was very big and the kitchen area has the minimum equipment (a pan, two saucepans, some sharp knifes, a cutting board etc..). On the third floor (rooftop), you have a jacuzzi and some sunbeds to chill / relax. We had an issue with the room (two single beds instead of one double bed) and the personnel tried their best to find a solution. Free parking and free entrance to the natural pools as well and access to all the amenities of the two other hotels located in the city (spas, swimming pools etc…)
Charlène
2025年4月
The hotel, the room and the equipment are great. We got a welcome drink, and had a lovely talk with the recepcionist. They offer free clear water, so you don't have to buy bottled water. They have a big parking spot, but the road a little steep, need to used to it. The breakfast first looks small, but it has everything, fresh and delicious and the view is awesome.
György
2024年9月
Our Studio was very well equipped, with kitchen kit, 2 plate hob top and a fridge. Shower was marvellous. The balcony was nice and big, but with no nice view due to the buildings in front. Breakfast was very good, with lovely views of the sea and pools from the balcony and outdoor tables.
Maureen
2024年12月